Service Fulfillment and Scheduling Policy

Effective date: June 27, 2026

Scope of this policy

This policy describes how we schedule and fulfill project-based home improvement services performed at the customer's approved project location. Products purchased through our online shop are handled under our Shipping and Delivery Policy.

Where services are performed

Services are performed at the customer's approved project location. Materials purchased for a project are handled according to the written agreement.

Scheduling

A website submission is not a confirmed appointment. Scheduling occurs after the scope, location, access, material availability, written agreement, and required payment conditions are confirmed.

Timelines

Start and completion dates may depend on factors including project size, weather, material availability, inspections, change orders, customer decisions, site conditions, and the availability of qualified trades. We avoid promising guaranteed completion dates unless they are included in a specific signed agreement, and we will communicate material scheduling changes.

Site access and responsibilities

Customers are responsible for providing lawful access to the project area and for identifying any property restrictions that could affect the work. Work is limited to the scope described in the signed project agreement.

Completion and concerns

When work is complete, the customer should inspect it and promptly communicate any concerns according to the agreement so they can be addressed.

Questions about this policy? Contact REMODELIX LLC at (870) 929-9182 or orders@remodelix.net.